Frequently Asked Questions
What types of events do you plan?
We specialize in balloon artistry, birthday parties, and social gatherings.
Can we customize our event package?
Yes, we tailor our services to meet your specific needs and preferences.
Do you offer decor services separately?
Yes, we offer decor services as a standalone option or as part of an event planning package.
Can I provide a photo of what I want?
We love inspiration photos however we are unable to imitate others work. Your photo will be used for ideas.
What happens if I book a service and then cancel?
The deposit is non-refundable however it is transferable within 1 year of the original event date. Please reference your booking agreement for more details.
Can you create a balloon garland using balloons I already have?
To ensure the quality and longevity of your product, we do not use balloons provided by the client.
Do you travel?
We love to travel but please note travel fees may apply.
I am running a charity event, would you provide balloons free of charge?
Please send us an email via info@demijade.com or use the contact form on our site.